This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
This Privacy Policy explains how HAIR POOL collects, uses, shares, and protects the personal information of our customers, website visitors, and other individuals .
1. Information We Collect
We may collect the following types of personal information:
* Contact Information: Name, email address, phone number, mailing address.
* Account Information: Username, password, security questions.
* Transaction Information: Purchase history, payment information (credit/debit card details are processed securely by our payment gateway and are not stored by us), order history.
* Technical Information: IP address, browser type, device information, operating system.
* Marketing and Communication Preferences: Email subscriptions, preferences for receiving marketing communications.
2. How We Collect Information
We collect information through various means, including:
* Directly from you: When you provide information to us through our website, mobile app, or by contacting us directly.
* Automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity.
* From third parties: We may receive information about you from third parties, such as social media platforms.
3. How We Use Information
We use the collected information for various purposes, including:
* Providing and improving our services: To fulfill orders, process payments, provide customer support, and personalize your experience.
* Communicating with you: To send you order confirmations, updates, and marketing communications (if you have opted-in).
* Marketing and advertising: To personalize marketing messages, target ads, and analyze marketing campaigns.
* Improving our website and services: To analyze website traffic, identify trends, and improve the user experience.
* Complying with legal and regulatory requirements: To comply with applicable laws and regulations.
4. Sharing of Information
We may share your personal information with:
Service providers: Third-party companies that provide services on our behalf, such as payment processors, shipping carriers, and marketing platforms.
* Business partners: In limited circumstances, with carefully selected business partners for joint marketing purposes.
* Legal and regulatory authorities: To comply with legal requests and obligations.
* Other parties: In connection with a merger, acquisition, or other corporate transaction.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Your Rights
Under applicable data protection laws, you may have certain rights regarding your personal information, including:
* Access: The right to request access to your personal information.
* Correction: The right to request correction of inaccurate or incomplete information.
* Erasure: The right to request the deletion of your personal information in certain circumstances.
* Restriction: The right to request restriction of processing your personal information in certain circumstances.
* Data portability: The right to receive your personal information in a portable format.
* Objection: The right to object to the processing of your personal information in certain circumstances.
8. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at www.hairpool.com
